FAQs

Frequently Asked Questions about the Lenovo Cash Card Promotion

When does this promotion end?

Why do I have to email or fax you a copy of the Tax Invoice?

How long before I receive my Card?

How do I contact you about this promotion?

How do I claim on more than one product?

Frequently Asked Questions about Lenovo Cash Cards

How does the Lenovo Cash Card work?

How do I activate a Card? Why do I have to do this?

Does the Card have an expiry date?

What should I do if my Card is lost or stolen or damaged?

Where can the card be used?

Are there any transactions for which the Card cannot be used?

Can I use the Card to get cash from an ATM? 

What if the value of the purchase I want to make is greater than the value / balance on the Card?

Why might a proposed transaction using my pre-paid Card be declined?

Do you have any tips about tips?

How can I check the balance – the value left on the Card? 

Can I see a list of purchase transactions made with the Card?

Are there any fees for using the Card or checking its balance or transactions?

Do I have to remember a PIN?

What happens if I need to return an item to the merchant?

What are the terms and conditions of using these cards?

What about security?

What is your privacy policy?

How do I contact you if I have more questions about the Lenovo Cash Card?